How to view returned or refund orders?

Created by Colwin Ng, Modified on Mon, 14 Nov, 2022 at 3:16 PM by Colwin Ng

View returned or refund orders


Returned or Refund Process in Thundersell

  1. Click Sales Orders module in the left sidebar.
  2. Click Returned/Refund
  3. All the requested return or refund order will showing under Returned/Refund tab.
  4. You can click the blue button Related Order for order details.


  5. Related order will mark as "Seller Reject Return" if seller click reject when buyer request for return.
  6. Item will mark as refund paid after the item has been refunded successfully.651345679691194



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